Privacy Policy for Pack That House, LLC

Effective Date: 2024-10-18

At Pack That House, LLC (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including when you access our business services through Facebook. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

a. Information from third-parties

Authentication information: When you sign into our service via third-party OAuth, we collect your public profile information (name, email, profile picture, etc.) as authorized by the agreement with the specific OAuth provider (such as Facebook, Google, Microsoft, etc.).

Band- and venue-related data: We gather, store, and analyize data about bands, venues, and related business entities, via sources such as Facebook, Wikipedia, Spotify, and other sources. We collect information such as, but not limited to: Contact details, business address, web site, social media likes and followers, musical genres, related acts or businesses.

Demographic data: We collect general demographic information about the public, from sources such as the US Census Bureau, social media sites, etc. We do not collect or store information about individuals in this capacity.

b. Information you provide

Business information: As a client, we collect a minimum amount of required data about your business and authorized adminstrators. This will include data such as contact and billing details, venue information, preferences, and other data relevant to providing analysis and recommendations.

Communications: We collect any information you provide through communications with us, including emails and customer support inquiries.

Third-party data: With your consent, we will store credentials (such as API tokens) to access third-party services on your behalf.

c. Automatically Collected Information:

We may automatically collect information such as IP addresses, device information, and usage statistics when you access our website or app.

2. How We Use the Information

We use the information we collect for the following purposes:

  • To Provide Services: We use third-party OAuth to streamline access to our services for your convenience. The band and venue data we gather helps us provide recommendations to venues and businesses on band bookings.

  • Client Account Management: Your business information is used to manage your account and provide customized services.

  • Business Analysis and Recommendations: Data collected helps us analyze band popularity and trends to offer recommendations on which musical acts may generate the best return on investment.

  • Communication: We may contact you via email or other channels for customer support, updates, and relevant information related to your account and services.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information under the following circumstances:

  • With Your Consent: We may share information with third parties when you explicitly consent to it.
  • Service Providers: We may share data with trusted service providers to perform essential functions, such as data hosting and analytics, but they are bound to use your data only as necessary to provide these services.
  • Legal Obligations: We may disclose information to comply with legal processes or governmental requests, protect our rights and property, or address fraud and security issues.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of data transmission over the Internet is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information only for as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Choices and Rights

You have the right to:

  • Access and Update Information: You may access and update your information through your account settings.
  • Revoke Facebook Permissions: You may revoke Facebook permissions through your Facebook account settings at any time.
  • Delete Your Account: You can request that we delete your account and any associated personal and sensitive information. Please note that certain information will be retained for analytical and legal reasons.

7. Children’s Privacy

Our services are intended for businesses and are not directed toward individuals under 18. We do not knowingly collect or store information from children under 18.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@packthathouse.com
Address: 804 N. West St, Apt 7, Wichita KS 67203

By using Pack That House’s services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Data Deletion Policy

If you are a former client, and wish to have any of your personal information deleted from our systems, or you believe your personal information has been inappropriately or erroneously stored by us, please contact us to request a deletion or correction.